Products & Use
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No! All Dr. Schrammek products are free from parabens, mineral oil and myroplastics, including sun protection products.
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No! The Sensitive line does not contain fragrances because their use is not always advantageous. Synthetic fragrances, derived from petroleum, can be irritating and trigger skin allergies.
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Approximately 90% of our products are suitable for vegans. We cannot confirm its entirety due to the presence of beeswax in the composition of some products.
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No! 100% no animal testing.
Dr. med. Schrammek Kosmetik has never tested on animals - this is our policy. All of our products are tested on human volunteers to ensure their tolerability. We opt for raw materials tested using alternative methods.
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The skin compatibility of derma.cosmetics and products is dermatologically confirmed. All products are developed and independently dermatologically tested to ensure good tolerance. The dermatological test is carried out on 50 people, including a third with extremely sensitive skin. We launch products on the market only after a successful test without any reactions.
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After opening the products, it is important to observe the deadline indicated on the packaging. Generally, this period is 12 months, except for products containing retinol, which offer a shorter period. It is essential to respect deadlines to guarantee the effectiveness and safety of products.
Payments & Security
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MBWAY, MB, Credit Card (VISA, Mastercard), Klarna.
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Yes, we only accept online payments. All processing of payments and vital customer information is fast, easy and secure.
Shipping & Deliveries
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National shipping: 24 to 72H
International shipping: up to 7 business days.
*Delivery times may be longer than usual due to adverse conditions.
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Shipping fees are calculated at checkout, depending on the destination country.
Shipping Policy Details.
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Yes, shipping is free for orders over €120 only in mainland Portugal and the islands.
Returns
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Yes, but only on products that show no signs of use or tampering with the security sticker.
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The return must be made within 14 working days.
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For orders of less than or greater than €120, return costs will always be borne by the buyer.